Job description: We are looking for a young individual who would be keen on handling customer queries for a cycling company in Mumbai. Profile : Customer Service Executive Graduates fresher can apply Working hours 11 am - 530 pm Salary INR 8000/month Key Requirements: Proficiency in English and Hindi and Excellent communication skills Customer-oriented and composed under pressure Strong phone contact handling skills and active listening Good understanding of computer systems, mobile devices and other tech products. Ability to multitask Desired Candidate Profile Customer orientation and ability to adapt/respond to different types of queries Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries. Process orders, forms and applications. Key skills - Client satisfaction, Service delivery quality, Rapid response