To serve customers by providing product and service information; resolving product and service problems. Customer Service Representative Job Duties: • Attracts potential customers by answering product and service questions; suggesting information about other products and services. • Opens customer accounts by recording account information. • Maintains customer records by updating account information. • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Skills required • Should have Graduation, • Should be flexible to work in shifts, • Should have good communication in English, Hindi, • Salary is not a constraint for the right one.